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Willys DeVoll
Willys DeVoll

113 Followers

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Published in

Gusto Design

·Apr 30, 2020

Product language during COVID-19

How we approach UX writing for a pandemic — COVID-19 has reminded us of how important clear, useful language is. We had to learn “coronavirus” and then replace it with “COVID-19”; we had to figure out “flatten the curve”; we had to learn about and then start “social distancing,” which was so misleading it became “physical distancing”. …

Ux Writing

5 min read

Product language during COVID-19
Product language during COVID-19
Ux Writing

5 min read


Published in

Gusto Design

·Jan 6, 2020

Writing for all

Two UX writing principles can help create more usable products — For the nearly 60 million Americans who work at small businesses, there’s a dizzying number of confusing tasks to do, from running payroll to finding an affordable healthcare plan. Because small businesses come from a huge range of industries, places, and backgrounds, helping our customers means designing for a similarly…

Design

5 min read

Writing for all
Writing for all
Design

5 min read

Willys DeVoll

Willys DeVoll

113 Followers

Writer and creator. Co-author of “Leadership is a Relationship: How to Put People First in the Digital World” with Michael S. Erwin.

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